Role purpose

The Agency Director role represents the highest leadership position at each of our Agencies around the world. This inspirational leader is employed by Children International (CI) – Manila, a locally registered organization with offices and operations in Manila. CI – Manila is an affiliate of Children International, a global development organization based in Kansas City, USA.

She/He will be responsible to integrate the team, leading around 8 direct reports and around 101 indirect staff spread into 9 community areas within Metro Manila and Bulacan.

This role, reporting to the Regional Director, is pivotal in leading our Agency towards impactful child and youth development. Your mission is to align the Agency strategy and execute our strategic vision, oversee our “Child Path” Change Model, and foster operational excellence.

As an innovative leader, you’ll cultivate a high-performance culture aligned with CI’s values. You’ll champion staff development, accountability, and collaboration, ensuring operational efficiency and adherence to our policies, including child safeguarding.

The role involves driving problem-solving, building key partnerships, and promoting continuous improvement. We seek a passionate advocate for children, possessing operational expertise and a deep understanding of child and community development.

You’ll witness the impact of your leadership in our youth’s success and our employees’ growth. If this excites you, you might just be who we’re looking for.

Responsibilities

• Champions and ensures that organizational and Global Programs and Operations strategies and plans, as well as the “CI Framework” are executed in the Agency and meet performance expectations, with highest priority given to fully executing the Child Path Model.
• Recruits, leads, and manages leaders/managers in the Agency in a manner aligned with CI values and leading to increased effectiveness and efficiency.
• Develops and manages performance of agency leaders through clear accountability, coaching, ongoing feedback, and intentional developmental opportunities.
• Leads and coordinates annual planning and budgeting process for the Agency and ensures reporting and accountability for its results.
• Provides line management leadership and accountability in the execution and cost effectiveness of Program Capabilities of the Child Path Model within the agency.
• Ensures Board health, development and compliance in each agency and maintains ongoing personal relationships with Board members.
• Mobilizes support for agencies, both with regionally based staff and global functions, to provide one-off or ongoing support as needed, and closely coordinates with the Regional Director.
• Oversees daily operations of the agency, ensuring performance, and productivity.
• Encourages continuous improvement initiatives and leads change within a complex, ever-changing work environment.
• Develops and enables a learning culture that addresses Agency challenges and problem solving.
• Enables seamless information flow, breaks down silos, and stimulates effective collaboration across stakeholders within the global organization, agency as well as the community, maximizing collective impact for our children, youth, and families.
• Partners with other Agencies to share best practices, learnings, and other approaches to stakeholder engagement.
• Participate regularly in key stakeholder activities carried out in the community areas and elsewhere to observe, build alliances, engage, and solicit feedback with diverse stakeholders both internal (staff, and volunteers) as well external partners like government institutions, other NGOs etc.
• Drive growth of the Agency in the areas of constituent base, programs, partners, and budget outlay.

Education, Experience and Key Skills

• A bachelor’s degree, advanced degree preferred, with a minimum of 7 years of relevant management and operations experience. Experience with the NGO is a plus.
• A proven track record in managing funds, multi-disciplinary teams, information systems, external agencies and working with a Board of Directors.
• Field-based experience with program operations and working across cultures and comfortable working in diverse environments ranging from the neighborhoods where our children and youth live, to the Board Room.
• Strong people skills including recruitment, coaching, performance improvement, and conflict management.
• Proven leadership and team-building skills with the ability to inspire, influence, empower diverse teams and build a culture reflective of CI values and expectations of high performance.
• Learning mentality characterized by listening, humility, and openness/courage to change.
• Fluency in English and Filipino with strong verbal and written communication and presentation skills.

Organizational Policies

• Strictly observe confidentiality and strong ethics with respect to all beneficiary information/financial and other organizational data.
• Comply with and ensure adherence to the organization’s policies, safety and security protocols and child safeguarding norms and guidelines by self as well all stakeholders both internal and external.
• Promote diversity and inclusion, value other cultures, and demonstrate respect while relating with all organizational constituents irrespective of their race, color, faiths, gender, sexual orientation, age, caste, disabilities, experiences, beliefs, and ethnicity.

Overall Decision Making and Supervision

• This position requires “Complex decisions requiring independent actions and a high degree of initiative to resolve issues.”
• This position is “monitored on results.”.

Role Location

• Manila, Philippines

How to Apply

To apply for this position, please ensure you complete the Application Form provided below by 23 September 2024 (23:59 hrs, GMT +8). It is essential that you submit your CV in English, specifically in Microsoft Word format (.doc/.docx).

Applications in other languages or formats will not be considered.

Rest assured, all information will be handled with the utmost confidentiality.

SRI Executive is exclusively retained by Children International to undertake this assignment.